0161 866 0579
Email us online form
- Write to us:
- Regatta Limited, Basecamp, Mercury Way, Urmston, Manchester, M41 7RR
Normal opening hours
Monday: 8am to 8pm
Tuesday: 8am to 8pm
Wednesday: 8am to 8pm
Thursday: 8am to 8pm
Friday: 8am to 8pm
Saturday: 10am to 4pm
Sunday: 10am to 4pm
We would always hope that you're pleased with any purchase you've made from Regatta. However, if there is something you are not happy with please get in touch with the team in Regatta customer service so that we can try to help you.
Please contact us straight away
In the first instance please call or email with any problem you may have as soon as possible. The team will always try to sort out any issue for you via email or telephone and will try to reach a happy conclusion.
Phone: 0161 866 0579. Our customer service team are available to take your call Monday to Friday 8:00am - 8:00pm and are also here to help Saturday and Sunday 10:00am - 4:00pm.
*please note we do occasionally record our calls for training purposes only.
Email: Please complete our online form to send an email to our customer service team.
Write to us: Regatta Ltd, Basecamp, Mercury Way, Urmston Manchester, M41 7RR.
Escalating the complaint
If after contacting us you feel we still haven't resolved your complaint satisfactorily, please email or write to our Head of Customer Service:
- Head of Customer Service
- Regatta Ltd
- Basecamp, Mercury way
- Manchester M41 7RR
If after following our internal complaints procedure you still feel that we have not satisfactorily resolved your complaint, then you can access the Online Dispute Resolution platform by following this link