We aim to make it as easy as possible for customer to get hold of us at a time that suits them. Which is why you'll find our contact centre is ready to take your call from 7'o'clock in the morning to 11'o'clock at night Monday to Friday and now we are also open 9.30 am to 6 pm on a Saturday.

Standard Delivery: This service is just £3.95 per order and you will have your order delivered by Royal Mail within 3-5 working days on a fully tracked delivery service. (Please note this is not a signed for service) Upon despatch you will be sent an e-mail containing your Royal Mail tracking number and the website link and you will be able to view the status of your parcel.

Alternatively, if you wish to track your parcel, please click on the button below then enter your tracking number.



Delivery to an alternative address:

If you would like to send the parcel to an alternative address, then please fill in address details at the order stage. Please note: Once an order has been processed the delivery address for that order cannot be changed.

International Delivery:We are currently unable to deliver items to international addresses.

The Channel Islands: Standard delivery is £4.95 and we aim to deliver within 14 working days. Please Note: We do not make any reductions on our prices when supplying to non EC Countries. The non-application of VAT involved has been taken into consideration when calculating the postage charge.

If you have any problem with a delivery or require the tracking information please send us an e-mail at: customerservices@regattaoutlet.com

Alternatively you can call the customer service team who are always happy to help on 0844 822 1144 we are available from 8am-10pm Monday to Friday.

Will I get back the original postage and packing charges that I paid if I cancel my order?

If you are in the European Union and you cancel your order within seven days after the day you get your goods, and you cancel the whole order, we will refund the standard postage and packing costs you paid as part of that order (if any), in accordance with the Distance Selling Regulations.You need to notify ourselves within the 7 day cancellation period via written email communication to comply.

If you paid for premium or express delivery, we will only refund the cost of standard delivery. You will have to pay the costs of sending the order back to us. We will not refund any postage and packing charges if you cancel after the seven days allowed under the Distance Selling Regulations or if you only cancel part of your order (although you still have 28 days to return your goods and receive a refund for the cost of the goods).